Amyet Warranty

At AMYET, we prioritize customer satisfaction by offering a USA-based facility for warranty and repair services on select products. This ensures faster turnaround times and cost-effective solutions. Please note that some models may need to be sent directly to the manufacturer for warranty service or repairs.

Limited Warranty Coverage

AMYET provides a Limited Warranty covering defects in materials and workmanship that occur during normal and ordinary use of your product. If a covered defect arises, AMYET will repair or replace the product in line with this warranty.

Warranty Period: Coverage begins on the original purchase date of the product from AMYET and applies as follows:

Items Not Covered by the Warranty

The following wear-and-tear components are not included in the warranty:

  • Bearings
  • Brake Pads
  • Chains
  • Free Hub Bodies
  • Handlebar Grips
  • Rubber Moving Parts
  • Shifter and Brake Cables/Casings
  • Spokes
  • Sprockets
  • Stripped Threads/Bolts
  • Tools
  • Transmission Gears

Non-Warranty Terms

The warranty does not cover the following:

  1. Products purchased from unauthorized retailers or distributed outside of their authorized markets.
  2. Damage from improper packaging or mishandling during shipping for warranty service.
  3. Used products or items modified in any way.
  4. Damage due to misuse, neglect, or failure to follow instructions in the owner’s manual.
  5. Issues caused by overloading, excessive weight, stunt attempts, collisions (e.g., hitting curbs or walls), prolonged exposure to rain, or submersion in water.
  6. Starting or stopping too abruptly (over-accelerating/over-decelerating).
  7. Exceeding the product’s maximum speed.
  8. Damage from climbing or descending hills too quickly.
  9. Electrical or material damage not related to a manufacturing defect.

Warranty Repairs and Return Process

Return Address:
2041 Davie Ave, Commerce, CA 90040
Contact: Andrew Li
Phone: 323-303-3400

How to Return Your Product:

  1. Contact Us First: Before sending any item back, email us at contact@amyet.com. You’ll receive return instructions within 48 hours.
  2. Prepare for Shipment: Ensure proper packaging to avoid further damage during transit. Follow the provided instructions carefully.

With AMYET, your satisfaction is our priority. Reach out to us anytime to address your concerns and ensure your product performs at its best.

Need Assistance?

If you encounter issues with your Amyet e-bike, contact our support team at support@electropedals.com or fill in the contact form on our website and we will try to get back to you in less then an hour. We’re here to ensure you have the best riding experience!