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WHY SHOP WITH US?
Authorized Dealers Every shipment that leaves our warehouses is fully covered in case of a lost item or damage and comes with full manufacturers warranty.
Expert Staff & Satisfaction Guarantee Thousands Happily Served Year After Year!
No Hassle Returns If a customer needs to return an item for ANY reason, they're able to do so within 30-days, just pay for return shipping. Restocking fees may apply. It's as simple as that.
Freego E10 Pro 500W Powerful Electric Riding Scooter for City Commute
This product is not UL certified and cannot be sold or shipped to residents of NYC.
Introducing New Urban Mobility
The E10 Pro is the extension of our brand philosophy to make the modern life more comfortable, convenient, and safe. We want it to be effortless for you to explore your surroundings. With its lightweight design and enhanced performance, this portable folding-frame scooter lets you go further with less effort. While other batteries on the market need 8 hours or more to fully charge, our new proprietary Fast Charging Technology allows you to charge up to 80% in only 2 hours.
High Quality Standards
Back in the day, going from home to work or going from work to home was a much simpler affair—a mode of transportation you'd use for at least a good chunk of your day was a must. But today, things are a little different. Scooters make a lot of sense as a convenient and quick way to commute short distances, and the Freego E10 Pro is one slick solution if you're looking to move about on two wheels. The scooter has been designed around North American standards and quality control processes, and comes with an 6-month warranty that should help give you peace of mind.
Fun Powered by our Engineering Team!
With great power come less responsibility—because of the Explore's exceptional braking capabilities. This scooter features two high-performance disc brakes and an electric regenerative hand brake, which passes a reverse current through the motor to slow you down and recharge your battery simultaneously. Add all this up and what do you get? An average braking distance of 8 ft or 2.45 meters, and a high-powered scooter that's always letting you ride further, better, and safer.
Special Grade Alloy Frame
Super resistant frame ready for city or harder conditions.
Power Springs for All Use Terrain
Springs made with the highest quality for high endurance.
Special IP5X Protection Dust and Water
Get all the benefits for having a vehicles resistant to most of water exposure conditions.
Ultra Performance Headlights
The special LED high performance lights won't leave you in the dark at nights.
Specification
Type: E10 Pro Motor Power: 500W Battery: 48V, 7.5Ah Max Speed: 25km/h Range: 25-30km(15-19Miles) Tires: 10'' Hill Climbing: 24° Brake System: Front Drum Brake, Rear E-ABS Lamp Electronic Brake (rear) + Drum Brake (front) Net Weight: 16KG (35 LBS) Charging Time: 3-4 Hours Front Suspension: YES Max Load: 120KG (264.5 LBS) Product dimension-Unfolded: 114*108*43CM (44.8*42.51*16.92 Inch) Product dimension-Folded: 116*20*60CM (45.3*8*23.6 Inch)
WARRANTY
Freego offers a 2-year limited Manufacturer Warranty for the Original Retail Purchaser only. It is the dealer’s responsibility to offer Call service and repair job to his customers. Within 2 years from the date of purchase, Freego only offers Free Spare Parts (under warranty) to the dealer as well as online technical supports. Parts supply validity is 2 years maximum.
Under warranty. 2-year warranty on Frames and Stems only. And 1-year on Motor, battery, controller and display. 6-month on Throttle, lights and brakes. See details below:
Bike Body
- 24 months
Core Electrical Parts
- 12 months
Other Parts
- 6 months
Components subject to wear
- 30 days
E-Bike Frame
Front-wheel with Rim
Electronic throttle
Handlebar Grips
Stem (metal)
Motor-12months or 18,000km
Head light
Front & rear Tyre
Handlebar (metal)
Rear fork assembly
Taillight
Front & rear Inner Tube
Display (In-car Computer)
Brake lever
Front & rear fender
Motor Controller
Brake cable
Front fork
Battery pack
Brake caliper
Kickstand
Battery charger
Saddle
brake cables
Post for saddle
Transmission gears
Notes: The rest parts which are not stated above are NOT covered by the WARRANTY including but not limited to all Wear and tear items: Shifter, Bearings, Brake Pads, Disc Pad, Chains, Free Hub Bodies, , and casings, Spokes, Sprockets, Stripped threads/bolts, Tools, Fasteners (screws) and Rubber moving parts.
Not covered by Warranty. If the bike is broken by man-made damage or out of warranty, Freegocanoffer2-year supply of Replacement Parts to make sure the product can keep workable status. The dealer shall buy the parts from Freego and the price-list will be updated time by time.
Note: The following conditions are not covered by warranty
I. Electrical damage caused by improper use of the battery such as using an unapproved charger; Battery is long time left uncharged, or plugging the power cable in the wrong way is not covered. Please charge battery responsibly and regularly (at least one time per month). If your battery can not be charged because you keep it uncharged more than 1 month, the battery may enter into deep sleeping mode that can not work again. You have to buy new battery with your own cost.
II. Water damage caused by improper use in snow, wet or flooded conditions is not covered. Our products are rain resistant, not waterproof. Please use with care!
III. Damage caused by accidents, disasters, or improper use such as racing or jumping or overweight is not covered.
IV. Damage caused by not following the User’s Manual or not following proper maintenance procedures is not covered.
V. The warranty does not cover any damage or missing parcels caused by courier services. Once our products leave warehouse Freego have absolutely no control over them. However Freego are willing to assist the buyer in getting compensation from the courier service. Freego suggest the buyer to contact the shipping carrier first for the proof of any missing or broken items. This proof is the key to get any compensation.
If an order is placed on a product that is listed as back-ordered (or is advised), our protocol is to charge the customer's credit card or PayPal account. In order to have more control over this unfortunate fulfillment delay, we must process your payment when your order is placed to prevent:
Undesired delays in receipt of your product by you until proper information can be provided by you to us because of unintentional change of payment information.
Intentional attempts at fraudulent receipt of products by way of purposely providing false payment information.
Collecting and handling of your sensitive financial information through a delayed date of order fulfillment and shipment. Our strict internal controls are in place to limit impressions or realities of fraud, and we make every effort to not, at any point, be in possession of your sensitive financial information.
Therefore we do this to avoid costly and frustrating postponements, cancellations, rerouting, and in some cases unfortunate fraudulent receipt of shipments. This usually happens due to intentional or unintentionally submitted false payment information. Therefore, this back-order protocol has been put in place to limit unnecessary and excessive costs of doing business, which allows us to keep our prices lower for you, our customer. Thank you for your patience and understanding with any back-order you may place with us.
While Waiting...
If you placed a back-order and you did not intend to do so, you may do the following:
Review other comparable products on our site for purchase in place of your current order. If you would like to modify your order, please place a new order and contact us immediately after so we can refund your original order.
If your order has not already shipped, we can cancel and refund your order in full after a brief period of confirming the order cancellation with the manufacturer. You can e-mail us at support@electropedals.com with your cancellation request. You may also request inventory availability so a new order can be placed when the item becomes available.
Please wait a minimum of four (4) business days for your credit card company to post the credit.
Please note, that unless we are advised by you in a written email reply indicating either of the above two options prior to shipment, we will assume that you want to keep your present order in place until the product is available to ship (requiring no post-order response from you). We will continue to diligently work on your behalf with the manufacturer to fulfill your order as soon as possible and advise on freight and tracking information when it is made available to us.
Lastly, all ETA's are subject to change. Electro Pedals does not and cannot control any timeline regarding orders due to us solely being an Authorized Dealer of each of the brands we sell, not the brand/manufacturer of the products ourselves.
All In-Stock orders ship out from our warehouses within 1-3 Business Days.
ORDER CONFIRMATION
As soon as your order is placed, you will receive an order confirmation e-mail. (If you do not, please contact us and a representative can send over the digital receipt of your purchase). This confirms your order has been received in our system and your credit card is authorized for purchase. As soon as we receive your order, we begin processing to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will reach out to you via e-mail to confirm if you'd like to keep your order or cancel for a full refund. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
ORDER SHIPMENT
Please reference your product page specific lead times. After shipment, items will arrive in 5-10 business days after order has been shipped out.
Certain items due to high demand and low supply can only be placed on back order at specific times. Please contact customer service to hear about any items availability.
Please contact us for rush shipping rates and options. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at support@electropedals.com
Large items that ship via freight (not UPS or Fedex) require a signature
upon delivery. You will receive a call from the shipping company to arrange
a time and day for delivery that works for you.
PRODUCT QUALITY GUARANTEE
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should contact us IMMEDIATELY. If your item(s) do arrived damaged, please contact us immediately within 48 Hours of delivery and send photos to support@electropedals.com We will process an insurance claim on your behalf and happily work with you to resolve the issue or replace your order.
CANCELLATIONS & REFUNDS
Generally, most of the items we carry can be returned within 30 days of
receipt in new condition and unopened.
Returned products must be sent back with their original packaging and have all of the parts and components that they came with. Please contact the manufacturer for any warranty issues.
If there is a damage in the product, the customer is not responsible for the shipping costs and restocking fees that apply for the return.
Customer remorse: If there is no damage to the product, the customer will be responsible of paying for shipping and restocking fees. The customer will be given a refund of the remaining balance.
Please document (photograph) any damages upon receiving the item and report these damages to the delivery carrier if product was sent by LTL or freight (not by UPS, Fedex, USPS, etc).
Some items may be subject to a 15% restocking fee. Customer is responsible for return shipping and original shipping cost, even if the item was "free shipping". Any damages to products may void the return.
Returns must be accompanied with an RMA number. Please contact us in order to have one generated.
Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.
As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra
cost. Refunds will be issued to the original credit card that you use when placing
your order.
It is the customers' responsibility to confirm the product will comply with
their state, county or city codes. If you will be receiving an inspection by
a county or city inspector, please ask them what they require.
At Electro Pedals, we know the online marketplace is crowded, and we're committed to differentiating ourselves by providing exemplary service to earn and maintain your trust.
Here’s our 7-Point Commitment to delivering the ultimate shopping experience at Electro Pedals:
Price Match Guarantee: At Electro Pedals, we pride ourselves on competitive pricing. We constantly monitor the market to ensure our prices are among the best available, and we also offer a Price Match Guarantee. If you find a lower price on an identical product from another authorized dealer, we promise to match it!
Free Shipping: Experience hassle-free shopping with our free shipping offer on all orders over $49.99. We eliminate the worry about additional costs, making your purchase even more satisfying.
Exceptional Customer Service: Our dedicated team is here to ensure you have a top-tier customer experience. Whether you need assistance selecting the right products, resolving an issue, or seeking advice to enhance your grilling, we are ready to help.
Safe and Secure Shopping: Your security is our top priority. Electro Pedals ensures a protected shopping environment with the latest security technology, safeguarding your personal and financial information. Shop with confidence, knowing your data is secure.
Hassle-Free Returns: We understand that sometimes returns are necessary. That’s why we offer a straightforward 30-day return policy, subject to a restocking fee, to ensure you can shop with peace of mind.
Authorized Dealer: As an authorized dealer for every brand we carry, you receive full protection under the manufacturer's warranty for each item purchased. This ensures your investments are well-protected.
Insured Shipping: We take extra precautions to make sure your orders arrive in excellent condition. With insured shipping, you can rest assured that any damages or losses during transit will be promptly resolved.
Choose Electro Pedals for a premium online shopping experience where your satisfaction and security are our highest priorities. Discover our expansive selection of outdoor cooking and patio products today!
Contact us by phone at +1 (302) 600-3421 or by email at support@electropedals.com.
